Return Policy

Returns

We accept returns only if the product received is damaged or defective.

Customers must report the issue within 5 days of the product being delivered.

To process a return request, customers are required to record an unboxing video clearly showing the package being opened and the condition of the product. This video helps us verify any damage or defects.

Return requests submitted without proper proof may not be approved.

Important Notice Before Purchase

We strongly advise customers to carefully review the product description before making a purchase.

Every product listing includes the exact model number. Customers should verify product specifications and compatibility by checking the manufacturer’s official website before placing an order to ensure a hassle-free shopping experience.

Return Eligibility

Returns will only be accepted if:

The product is defective or damaged upon arrival
The issue is reported within 5 days of delivery
An unboxing video is provided
The product is returned in original packaging

Return Policy applies only where the product has a confirmed defect or damage.

Non-Returnable Cases

Returns will not be accepted in the following situations:

Wrong product selection made by the customer
Compatibility issues with customer devices or systems
Requests made after the return window has expired
Products without original packaging

Refunds

Once the returned product is received and inspected, we will notify you regarding the approval of your refund.

If approved, the refund will be processed to the original payment method within 5–10 business days.

Order Cancellation

If an order is cancelled by the customer after payment has been made or after the order has been confirmed, a 2.5% cancellation fee will be deducted from the total order value to cover payment gateway processing charges.